It has become difficult to speak to anyone at HBC and emails are often ignored.

I have an issue with the way mitigation for Brent Geese was being provided at Forty Acres and couldn't get answer to my enquiry, which I raised as a Stage 2 complaint on 9 Dec 2021 and promised a reply within 15 days. I still haven't had a reply. I tried emailing various departments for help but none replied. I emailed my Ward Councillors and the present Leader of the Council for help but none replied. I tried to speak to Customers Services but incredibly the switchboard say they don't have a number for them. I had to go to The Plaza at Havant to speak to Customer Services and they said they would get back to me with some answers but they never did.

There appears to be no process in place to ensure complaints are dealt with in a timely manner.

I have similar problems with other enquiries. It has become a common theme with HBC to ignore enquiries and I feel that the public are treated as a nuisance.

I notice in the Strategy that Havant has higher crime than the Hampshire rate. Which is expected as we have no CCTV cameras.