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Corporate Strategy

What is a Corporate Strategy?

A corporate strategy defines the direction a council will take, and how all of its services will work towards agreed goals and aspirations. It helps the council work effectively and coherently, whilst clearly allowing others to see the reasons behind the council’s work.

The corporate strategy provides an outline of all that a council wants to achieve and can cover a range of sectors and disciplines. Social, economic, cultural, commercial, environmental and recreational achievements – and more besides – are considered in the strategy.

Share your views

We are eager to hear what you think of the borough’s strategy, and what you think we should consider in the future. The aims of the strategy are provided below.

Our first priority in the Corporate Strategy is Wellbeing

Our second priority in the corporate strategy is pride in place

Our third and final priority in the corporate strategy is growth

Phases

Phases overview

Your views on the Corporate Strategy priorities

Your views on the Corporate Strategy priorities

26 October 2022 - 28 November 2022

We are keen to hear your views on the Corporate Strategy priorities as outlined above.

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21 issues

Patricia Brooks3 years ago Agree with plan to form a Housing Company. There is a desperate need for affordable to rent housing. Need continuing involvement of local communities. Should explore the possibility of Citizens Assemblies. Need to address anti-social behaviour with more youth workers, in partnership with HCC.Move to digitalisation should still allow for paper communication with people without digital skills and equipment.Agree with plan to seek an independent consultee to investigate data from Southern Water re. Stormwater discharges and their impact. There should be no further development until Budd’s Farm is in a position to process all storm water and therefore cease pollution of our Harbours i.e. has adequate water storage capacity. Addressing the Climate Crisis and reducing carbon emissions should be a high priority. 2050 will be too late. Need to aim for carbon neutrality by 2030. Therefore need to: Seek funding to provide insulation for more homes under all types of tenure where residents cannot afford it. Place pressure on developers to build to higher eco standards. Consider refurbishment of older buildings rather than demolition and rebuilding. Make public more aware of Climate issues, and encourage lower carbon transport. Create more and better off-road cycle routes that provide a direct route between centres, rather than a long way round. Seek to bring more green and skilled jobs to the area. Liaise with colleges to provide the training needed for these. Important to prevent further degradation of natural environment. Need to preserve sites such as SINCS which have no legal protection and are too easily mitigated and lost to development. Re-assess the Solent Recreation Mitigation Strategy. Bird Aware is a nice service, but advising residents of the need to improve their behaviour near birds hardly mitigates for the loss of habitat resulting from new developments. The presence of housing and people, however well behaved, will still serve to drive much wildlife away from their former habitats.

Alex Stevenson3 years ago

Sue James3 years ago The statements about the environment are very vague. I'd like to see pledges that there will be programmes to retrofit cold and badly insulated homes, that future building is to to high eco standards, that local renewable energy will be encouraged, that major steps will be taken to cut emissions from transport. Cutting our emissions should be the responsbiity of everyone in the Borough and so engaging residents with an awareness programme and getting larger stakeholders on board should be a priority. We need everyone to recognise the importance of green spaces for biodiversity and as carbon sinks and so to protect these areas. We also need to accept the reality of climate change and help people adapt, especially with flood protection.

Lance Quantrill3 years ago Technological change will accelerate over the next decade the Priorities need to be weighted to respond accordingly. Autonomous cars will take Residents to/from their destinations - car parking revenue will collapse and single user car ownership will reduce. During Covid Home Working changed the pattern of commuting traffic and encouraged dual home-owners to move to their holiday homes on the South Coast. This will increase.The emerging Local Transport Plan will reverse emphasis on solo car journeys and encourage active, and joint, travel. Wellbeing and health will be the yardstick of Priority attainment.Whilst the Priorities need to address the competition outside Havant BC they must also consider the uniqueness already existing; in particular, Hayling Seafront "Regeneration" ignores the attractiveness of the southern shoreline and may fall prey to developers offering Community Infrastructure Levy for developments no one want.

Helen Murch3 years ago The commitment to protecting/enhancing the coastal environment is welcomed however, the strategy does not place enough emphasis on the following:biodiversity enhancement and nature recovery across the borough. Most of the deprived areas of the borough are more than 20 minutes walk from the coast. As much emphasis need to be place on the urban environments and protection and enhancement of the rural areas in the north of the borough. More emphasis should be placed on enhancing the design quality of the urban environments and seeking above 10% biodiversity net gainThe climate agenda is not ambitious enough. The Council should be seeking to achieving net zero in its own operations in the next few years, leading the way to achieving net zero across the borough well before 2050The borough should not be seeking to accommodate growth in areas of the borough that will be subject to increased flooding over the next 100 years. Increasing the amount of development in flood risk areas to meet short term national targets is misguided and will be incredibly expensive. Better to located development in areas that are not predicted to be lost to rising sea levels or will need defending.Growth should be sustainable and high quality. Pursuing growth at the expense of placemaking is short sighted and will result in a deterioration and loss of the attractive features of the area. New developments should be adding to the quality of place across the borough. Growth, but it needs to be good, if not excellent.The Corporate strategy should/must reference and fight for the improvement of the quality of water in Langstone and Chichester Harbours. The number of times I have been in the harbour and seen raw sewage floating past. It is disgusting and the Council should be committed to placing enormous pressure on the water companies itself and via Central Government to cease the discharges.The Council's corporate plan should be looking at how it can help to attract younger people and families to the borough.

Marianne Spink3 years ago Green issues need to be front of mind to protect our beautiful coastal landscape and to prevent further global climate change. The railway line to Hayling Island should be re- established serving as a summer shuttle service to encourage visitors to leave their car behind. Visitors would park at Langstone and ride onto Hayling. It should run alongside a new cycle path. The existing road bridge should only be used for residents of the borough or for business use. A toll for non residents wishing to drive onto the Island could be used to pay for the upkeep of the shuttle service.

Beverly Andrews3 years ago

Bridget Fox, Woodland Trust3 years ago We support a priority for the natural environment for its own sake, also worth noting the positive contribution of green infrastructure to improving health and well-being. Trees act to improve air quality by absorbing pollutants such as sulphur dioxide and ozone, intercepting harmful particulates and releasing oxygen through photosynthesis. Even small areas of urban trees can improve air quality by screening pollution. The presence of trees also has proven benefits for mental health and well-being as well as for wider benefits of biodiversity and climate resilience. Inclusion of existing and creation of new green space can help reduce health inequalities.Trees should be integrated into new developments, and developments should be located so as to provide access to woodland for health and well-being. We recommend the guidance published by the Woodland Trust "Residential developments and trees - the importance of trees and green spaces" (January 2019). We also recommend the addition of an overall target for tree canopy cover of at least 20 per cent to be pursued through the retention of important trees, appropriate replacement of trees lost through development, ageing or disease and by new planting to support green infrastructure, as part of the response to the climate and nature emergencies. Further guidance can be found in the Woodland Trust's "Emergency Tree Plan" (January 2020).

Mike Owens3 years ago The whole strategy is a list of unachievable and trending aspirations.The underlying constitutional arrangements are suppressing the voice of citizens.Community consultation is flawed, citizen views need to be ascertained before writing a strategy - you are writing the strategy for them and what you have done is deliver fancy catchphrases and trending words.The fundamental strategy, operation of local government is to ensure that citizens are properly connected to the council. In the UK this means that we rely on a constitutional democratic process where elected ward councillors are expected to represent their communities (irrespective of how citizens cast their vote) and be the robust conduit between the needs of our community and the provider of services that meet those needs. The strategy does not consider this at all. Indeed the council's head of legal says that councillors do not constitutionally have to respond to reasonable enquiry from any citizen at all; and that councillors may reasonably ignore requests for assistance with impunity and with the full backing of the constitution. So the constitution is broken and therefore any published strategy cannot be serving the community (by definition)The "One Team" must include councillors for they are the link between the people and the service provider and yet they are not mentioned at all here!The strategy speaks of giving a voice to residents through democrating elections but if the link between councillors and the citizens is broken then residents clearly do not have a voice. Your aspiration that we all have an opportunity is flawed because of disengaged councillor conduitsThe strategy has been advertised and only appears to be accessible to people with access to transport to get to consultation events organised by the council and the strategy only appears to be accessible to people with an internet connection.The Voice of the people has been suppressed. The council will know the proportion of residents who have access to transport and those who have access to internet from the last census and should have made provision for people without transport/internet so that all citizens might participate in the consultation. My guess is that the Council has not even considered full participationHayling Island, as government inspectors noted in 2021 has been unsoundly targeted for over development and poor consideration of our infrastructure for may years. This has a direct impact on our "wellbeing" as a community and a direct impact on our "Pride in Place". HBC strategy is clearly not working for Hayling Island and the strategy in terms of its local planning needs is simply and demonstrably not working for our unique community.Indeed the council’s strategy, if it were as the council says - "One Borough" then it would recognise the uniqueness of different parts of the borough which should be more than obvious to the council. The council clearly does not strategically recognise Hayling's A3023 unique only access.The council must strategically discover for itself that CIL is not the answer to improving mainland access to/from Hayling Island. THis is strategically the council does not consider the cumulative impact of development on any infrastructure.Strategically, the council through its Coastal Strategy appears content that Hayling absorbs much more development with zero guarantees that any of the 16 coastal segments will attract enough investment to be built. Even then our road/transport infrastructure and productive farmland to feed us all are not even considered for defence. The council's coastal strategy does not consider infrastructure, the £109M the council says the borough economy gets from tourism, farmland and the A3023 has any value at all for the purposes of calculating what to defend. Clearly a strategic error of judgementThe council's strategy should be looking out for our citizens' future not just for a few years. The award winning Coastal Partners' coastal strategy is a laughing stock and the coastal strategy needs to consider the value (not just monetary value) of all property, infrastructure and amenity- to do otherwise is to strategically isolate Hayling IslandThe council's strategy should build homes close to where it generates employment, where journeys to work are low carbon, pref walking/cycling distances. Employment on the mainland and housing on the island means exacerbating already gridlocking roads causing more pollution and disrupting public transport already ineffective on Hayling. Hayling does not have and will never have any major new employment because of the unique topography and a single access road increasingly gridlocked - new employers are not going to warm to that indeed it is disappointing the council has not considered this strategically.The councils strategy to improve business and wellbeing, pride in place and growth by regenerating Hayling Seafront is both myopic and inept because all those extra visitors will necessarily have to come across the bridge whose destiny is inexorably moving towards uncontrolled gridlock as a direct result of a discredited local development strategy. Strategically it would be better for the council to increase the capacity of the A3023 to facilitate regeneration and other developmentHBC strategy document says it is "creative". Where I live on Hayling HBC strategy is clearly not thinking about “new solutions to old problems” it just is ploughing on and trying to grind down the resolve of citizens to challenge council ineptitude.Citizens are generally apathetic and they generally don’t get involved in how the council works because they feel it is pointless and that HBC will (ultimately) do whatever they like. HBC make it difficult and put obstacles in the way to suppress visions expressed by residents. The local plan official discreditation clearly demonstrated the unsound strategy applied to the Local Plan’s consultation was fundamentally flawed. I do not see any improvements in the strategy document before me and I can only conclude that residents will inevitably have to present their concerns to government inspectors in 2023 because the council is not listening and applying a rather more citizen friendly more inclusive strategyYour "One team" has consistently in many areas failed its taxpayers in the services it provides. HBC saying it's ambitious to want more for our community is commendable but it means nothing - just empty words. The reality is HBC may strive for highest levels of delivery and performance but the council’s strategy of engaging Norse was, and still is, a strategic failure of epic proportions. The council who says it’s creative needs to find a more creative approach to service delivery. The council does not even have a mechanism for understanding the underperformance of and services that they are fit for purpose and that in itself is a strategic flaw because the council appears not to be monitoring the services it provides! Albert Einstein once defined a definition of insanity as “is doing the same thing over and over again and expecting different results” Anyone can find a templated strategy online and rebrand it! Its time for the council to properly involve residents in strategy at the roots level.The strategy of looking out for its visitors that contribute £109M to the local economy from tourism is clearly not working. Our blue flag beach is persistently being polluted by raw untreated human excrement and the council remains adamant it will not provide warnings for bathers. It will only take a massive pollution event to destroy the destination's reputation but the council is looking the other way. HBC's strategy document says it's looking after people. "People first"! and "wellbeing", the "health of our communities" the strategy says; It also says it has plans to provide a responsive Environmental health service.I'm sorry but with no faecal pollution warnings that just a strategic embarrassment and is frankly laughable on so many levelsThe Council's Environment Climate Action Plan has no strategic teeth and I do not see any apparent inextricable links with the Corporate Strategy. There is no "aspiration" to put charging points into public places and car parks, the council prematurely claimed it was using electric vehicles on Hayling seafront and it turns out to be untrue. I feel sure that today the council has a pitifully small number of electric vehicles and is not strategically enabling its staff to use them either.The strategy is not clearly making the connection with infrastructure provision. For example the council and the Amazon development in New Lane. I can't imagine the damage that will be done to the local community; the traffic will be eye watering and to get Amazon traffic to the major trunk road network ie A27, M27 and A3(M) will congest local minor urban roads to breaking point. This is the kind of ineptitude the community is suffering and a strategic approach might serve us better.Page 15 should be removed - it adds no value whatsoeverPersonally I think the strategy document is yet another example of HBC trying to be "trendy" and pretend they know what taxpayers think of their services. The council should bite the bullet and actually ask taxpayers what they think, this is not the same as this consultation! For example take page 15 why does the council not conduct a survey (done by an external professional survey company that knows what its doing - rather than an internal incompetent one) and ask taxpayers to what extent they think the council have a strong ambassadorial approach to our community are accountable are responsible aspire to invest in me a citizen is inspirational is ambitious in terms of service delivery is ambitious in terms of performance is creative in finding new solutions to old problems I strongly suspect the council does not have a clue what taxpayers think about what they do and in order to provide excellent service it need to understand the current situation. The council needs to engage more with citizens and not come up with a bunch of corporate drivel in the hope that people will be disinterested enough in order for enabling HBC to claim they have done an excellent consultation (the tick that box before anyone notices approach!)Finally and by no means least there is no strategy for directly engaging in relevant detail with people who care about the community. The council could have strategically and properly engaged with the Hayling Island Infrastructure Advisory Group and other groups; the council could have saved considerable sums of taxpayers cash by listening to informed residents who brought down their unsound local plan. Strategically that would have delivered a better outcome for our community. So strategically the council needs to strive to improve services by engaging more with resident groups that HBC currently views as adversaries.Infrastructure is the joined up amenity that is the major enabler to wellbeing, to pride in place and in growth - the three HBC strategic themes. Sadly the infrastructure that binds communities together are not well considered in the Corporate strategic approach and is clearly flawed for that reason.

Brian English3 years ago The three themes are good, lots of good words to support. I feel strategy needs to recognise that road congestion impacts our wellbeing, pride and growth. Spending money on cycle lanes helps a few people but not the many. Council needs an aim to reduce road congestion by say 5 to 10% over next 5 years.Council needs to have an additional published document defining short term tangible projects that will be delivered over next 2 years, e.g. Havant station footpath rebuilt, public plaza site regenerated with housing, traffic friction points removed on Hayling Island road. The effectiveness of the Council can then be determined based on actual deliverables.

Lucy Flannery3 years ago Other people have commented on the poor service delivered by Norse. In particular I want to draw attention to the short-sighted decision to centralise bottle banks in Havant. This was undertaken without any obvious consultation and with almost no notice. Recycling glass in central Havant now requires a car journey to Wickes car park. This despite, to quote your own document: Percentage of adults (18+) in Havant classified as overweight or obese 63.9% (PHE Fingertips 20/21)And despite your confident assertion that, as a result of your Wellbeing initiatives, one of the benefits will be:Increased use of walking, cycling and public transportPlease can you consider all proposed changes to service against your stated aims and think through the impact of these actions. And in the meantime, please reinstate neighbourhood bottle banks - a simple but effective means of demonstrating that you are not just paying lip service to your stated aims.

Lucy Flannery3 years ago "We are proud of our place which is clean, safe and welcoming to our residents, businesses and visitors."Our coastal waters are neither clean nor safe. What pressure are you putting on Southern Water to stop regular discharging into the sea? "Our communities are safe from coastal erosion and flooding, with our coastlines and habitats being high in biodiversity."Our shoreline is the very opposite of safe: severe erosion at Broadmarsh has changed the topography of the area completely, including the effective establishment of a lagoon and loss of habitat for myriad species including kestrels. The footpath and hinterland at the base of Wade Court is similarly threatened. There is a danger of the mill pond being breached in this corner; salinity in this fresh water pond will affect several species of birds including heron, egrets, coots and moorhen, plus water voles. What agencies are you working with to ensure protection for these areas? And note, none of the communities of Hayling, Havant, Langstone, Emsworth and Bedhampton are safe from erosion or flooding all the time we are facing an irreversible climate crisis.

Lucy Flannery3 years ago

Jackie Branson3 years ago

Adrian Turner3 years ago

Richard Norris3 years ago The decision to remove camper vans overnight parking on Hayling island has removed the ability for people to visit on an ad-hoc or planned basis. Therefore revenue and investment has been significantly reduced. The council has removed this restriction for the kite surfing festival which is hypocritical. Consequently, is there strategy to generate areas where camper vans can stay overnight, especially in these times of ‘stay cations’ which will lead to local investment by visitors. Thank you

Sarah Coleman3 years ago There are probably lots of people in the borough that want to help. Whatever the cause. Small local community hubs where people can come together and help make Havant a better place to live. Nothing brings better understanding and pride than locals taking part. From litter picking to helping those in need. If there were community spaces available for people to come together and get support or get involved in volunteering activities. Especially with hard times ahead where people may find their incomes don't cover everything. Not asking the council to set up groups or run them, as people can do this themselves, just asking to help bring people together in the community and support them.

Richard Norris3 years ago

Bradley Hall3 years ago I think you can achieve this starting small with existing services. Take a look at the existing Norse partnership. The current recycling and waste collection service is abysmal. Collections days are often missed. If recycling bins are full, recycling might stop if residents don't have the storage. If I want to add garden waste recycling I have to wait until April 1st to subscribe or risk losing money. But I can't control when I subscribe as Norse is at capacity and new registration paused.If this is truly going to be a profitable partnership; demand should be a good problem to have. More so when it's a paid service like garden waste. Is the team being scaled to meet demand?PS I'm not sure what the partnership terms are. Transparency is lacking in this area and it matters because this is the worst council for waste collection reliability I have experienced (out of 5 over 15 years).

Mark Newman3 years ago I have an issue with the way mitigation for Brent Geese was being provided at Forty Acres and couldn't get answer to my enquiry, which I raised as a Stage 2 complaint on 9 Dec 2021 and promised a reply within 15 days. I still haven't had a reply. I tried emailing various departments for help but none replied. I emailed my Ward Councillors and the present Leader of the Council for help but none replied. I tried to speak to Customers Services but incredibly the switchboard say they don't have a number for them. I had to go to The Plaza at Havant to speak to Customer Services and they said they would get back to me with some answers but they never did.There appears to be no process in place to ensure complaints are dealt with in a timely manner. I have similar problems with other enquiries. It has become a common theme with HBC to ignore enquiries and I feel that the public are treated as a nuisance.I notice in the Strategy that Havant has higher crime than the Hampshire rate. Which is expected as we have no CCTV cameras.

David Kenneth Beck3 years ago In no particular order Waterlooville Centre is a mess and has been for years, the old Waitrose is still empty and unused Recycling needs to be improved as many items that can be recycled currently are not. Green waste is only available to some not all and ought to be included in basic rates costs as the material produces a resource worth £ Closer attention ought to be paid to building as many new builds have little or no architectural merit e.g. the proposed Waterlooville plans and the current buildings have little interest in detail. I am aware of a mismatch between building control and other agencies such as the EA thus allowing unnecessary problems There is insufficient attention to tree planting and or other ecologically important additions. Stronger links ought to be put in place with policing in the borough as cycling and e-scooters on pavements are ignored as is speeding in many side roads and litter is a problem. If there is to be more building of houses/other properties such as industrial, then infrastructure must also be upgraded. Any new buildings ought to have solar panels and ground source heat pumps included in the design (not air source). No doubt there are more ideas, but this is fine for now, however a lot of the ideas in the strategy have been around for a long time already as ideas and nothing more.

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